Our servicing business is getting a new name: NavientSM.

"Helping our customers navigate the path to financial success is everything we stand for. Our new name — Navient — symbolizes the expertise, experience, and dedication we consistently deliver for our clients and customers."

— President and CEO Jack Remondi

NEW! Guidance for Borrowers on the Path to Repayment

Sallie Mae® is making it even easier for students to understand their federal student loan status and repayment options. In our new Federal Student Loan Information Center, we are giving students and borrowers the information, tools, and resources they need to better navigate their path to successful repayment of their Sallie Mae-serviced federal student loans.


We know that fall is a very busy time for schools, and we respect your time. Look for the next training opportunity in late September.

Stay tuned for exciting news coming this fall regarding enhanced reporting capability and easier access to the tools and information you need!

You're welcome to contact your CollegeServ team at 1-888-272-4665 with any questions.