Financial Aid Office

At Sallie Mae, we have a legacy of exceptional loan products that reflect the many stages of a student’s academic career. We’re as dedicated to helping students make their educational pursuits a reality as we are to providing your financial aid office with the right tools to effectively manage the loan and approval process.

Sallie Mae Programs:

Learn about the solutions that best reflect your students' needs.

Pre-College

Post-Secondary

Post-Graduate

Visit our Resource Library to access additional support documentation that you can share with families to help them prepare for the financial aid application process, including online calculators, scholarship searches, and resource guides, as well as Sallie Mae’s College Answer blog and our Facebook Sallie Mae profile. Our student-facing documentation is offered in English and Spanish. We also offer a Spanish website development tool and a dedicated Spanish-language call center.

Solutions to Make Your Job Easier

Sallie Mae’s easy loan application and efficient OpenNet® loan delivery system, available at no charge, proactively monitor the transmission of files and resolve delays smoothly. Additionally, OpenNet gives you online access to your school’s education loan data where you can develop customized reports whenever you need them.

Learn more about OpenNet Loan Delivery System

Ongoing Support

Our school support team, CollegeServ, is dedicated to answering calls from your office regarding any of Sallie Mae's products or services. Contact us by email at collegeserv@salliemae.com or by phone at (888) 2-SCHOOL (888-272-4665).

Both our borrower call center and online interactive account services system serve your students during the in-school period and throughout repayment, easing the burden on your office and
your staff.

We even offer online entrance and exit counseling on your website through Mapping Your Future, a national, neutral and collaborative, public-service financial organization. All of this is to help you do what you do best: counsel students and families—and help them reach their educational goals.

Access sallie mae
secure sites

Sign-on to access OpenNet, Web Access, eClient, and
Document Direct.

ARE YOU A STUDENT OR PARENT?

Find the information you need quickly and easily:

Have Questions?

To contact a specialist to learn more about Sallie Mae becoming your partner in the business of education, email Sallie Mae Campus Solutions® at salessupport@salliemae.com or call (800) 531-4300. Hours of operation are Monday-Friday 8:30 AM-7 PM ET.

Please contact your Sallie Mae account executive or contact CollegeServ® at (888) 2-SCHOOL (888-272-4665) or collegeserv@salliemae.com. Hours of operation are Monday-Friday 8:00 AM-8:00 PM (Eastern Time).