Sallie Mae Resource Library

DocumentDirect for the Internet

DocumentDirect for the Internet (DDI) is a service offered by Sallie Mae that allows you to view reports online over the World Wide Web. It interfaces with ViewDirect to make it easier for you to view reports. The DDI tool is used by schools, lenders, guarantors, collection agencies, and servicers.

DocumentDirect® for the Internet provides a way to create customizable folders, download and print multiple versions or sections of a report without opening it first, and to manipulate report data for easy exporting into Microsoft® Excel.

Technical notes

Questions?

Before calling for assistance, refer to the detailed information in the Sallie Mae reference guides:

Or refer to the DDI vendor Help. You can access the vendor Help by clicking the Help button in DDI.

Signing on

  1. Navigate to and launch DocumentDirect for the Internet.
  2. Type your Sallie Mae authentication ID and password.
  3. Click Log in.
    Note: If you are a first time user, refer to the DocumentDirect for the Internet Reference Guide for External Users for further information.

DocumentDirect for the Internet and ViewDirect are registered trademarks of ASG®.

ARE YOU A STUDENT OR PARENT?

Find the information you need quickly and easily:

Access the DDI system demos.

Use DDI to access the DocumentDirect reports.

Contact Information

Schools should contact Electronic Services at 1-800-348-4606.

Lenders should contact Electronic Services at 1-800-348-4606.

Guarantors should contact their guarantor services representative.

Collection agencies should contact their collection agency representative.