Sallie Mae – Offering Product and Service Support Documentation
Our technical documents* include system and service guides, file specifications, and report descriptions. Please note, we periodically revise technical documents on this site. Before distributing any documents that you’ve printed, be sure you have the most current version.
To access a list of technical documents specific to your business, please
choose the link below that describes your organization.
You may not have all services described in these technical documents. If there
is a service you wish to have activated, contact your account executive. Please
note the exact name of the service you are interested in before making the
The technical documentation on this website is periodically
revised to make the most current information available. We caution against
printing these documents to avoid distribution of outdated material. If you
choose to print this documentation, please check this site periodically to make
sure you have the latest version.
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